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Privacy Policy
Last updated: September 2025
Information We Collect
- Full name
- Email address
- Phone number
- Physical address or suburb
- Service preferences and project details
- Communication records between you and our team
- Website usage data (cookies, IP address, browser type)
How We Use Your Information
- To respond to your quote requests and inquiries
- To schedule and fulfill cleaning services
- To communicate service updates, confirmations, and follow-ups
- To improve our website and customer experience
- To send promotional materials (only with your consent)
- To comply with legal obligations
Data Retention
- Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy
- Quote and service records are retained for up to 3 years for warranty and follow-up purposes
- You may request deletion of your personal data at any time
- Some data may be retained to comply with legal, tax, or regulatory requirements
Third-Party Disclosure
- We do not sell, trade, or otherwise transfer your personal information to outside parties
- We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors), provided they agree to keep this information confidential
- We may use analytics services (such as Google Analytics) to understand website usage patterns
- We may disclose information when required by law or to protect our rights
Data Security
- Our website is protected with SSL (Secure Socket Layer) encryption
- We implement industry-standard security measures to protect your personal data
- Access to personal data is restricted to authorized personnel only
- Regular security assessments are conducted to maintain data protection standards
Your Rights
- Access: You have the right to request a copy of your personal data
- Correction: You may request corrections to inaccurate or incomplete data
- Deletion: You may request that we delete your personal data
- Opt-out: You may unsubscribe from marketing communications at any time
- Portability: You may request your data in a portable, machine-readable format
- To exercise any of these rights, please contact us at Crysta1ind0ws@outlook.com
Cookies
- Our website uses cookies to enhance your browsing experience
- Cookies help us analyze web traffic and improve our services
- You may choose to disable cookies through your browser settings
- Disabling cookies may limit certain functionality on our website
Changes to This Policy
- We reserve the right to update this privacy policy at any time
- Changes will be posted on this page with an updated revision date
- Continued use of our website after changes constitutes acceptance of the updated policy
Contact Us
If you have any questions regarding this privacy policy, you may contact us at:
- Email: Crysta1ind0ws@outlook.com
- Phone: +61 411 318 481
- Skyline Exterior Services